Platform policies
Last updated: October 18, 2026
These Terms govern your use of HelloPassaic.com, its directories, account features, and related services. References to “Hello Passaic,” “we,” “us,” and “our” mean the operator of this platform.
Please read these Terms before creating an account, submitting content, or purchasing services. Where acceptance is requested, you must agree before proceeding. If you do not agree, do not create an account, submit content, or purchase our services.
Five directories. One local platform. Hello Passaic connects people with businesses, properties and rentals, jobs, events, and classifieds. Contributors are responsible for accurate listings, authorized content, and the offers they make.
Hello Passaic is an independent local platform focused on the City of Passaic, New Jersey. We publish local listings and information and may offer profile setup, featured placements, advertising, social media promotion, promotional videos, website design, maintenance, and SEO services.
We are not affiliated with or endorsed by the City of Passaic or any government agency. A listing does not establish an affiliation with or endorsement by the business, advertiser, employer, seller, or organizer named in it.
You must be at least 18 and legally able to enter a binding agreement to create an account, submit a listing, or purchase services.
If you act for a business, employer, property owner, organization, or another person, you represent that you have authority to do so. Do not impersonate another party or falsely claim ownership, employment, authorization, or professional credentials.
Provide accurate account information and keep your contact details current. Protect your login credentials and notify us promptly if you suspect unauthorized access.
Do not share access in a way that enables unauthorized changes or misuse. We may request reasonable verification before granting, transferring, restoring, or restricting account or listing access.
Listings may be supplied by users, authorized representatives, or publicly available sources. Some basic business profiles may appear before their owners claim or approve them. Information may contain errors or become outdated.
Business owners and authorized representatives may request basic factual corrections and ownership claims without purchasing a paid upgrade. Charges and features for other listing types are described in the applicable submission options or order.
A claimed listing establishes authorized management access. It does not certify licensing, insurance, qualifications, service quality, reliability, or financial standing.
Contact us to report a duplicate, incorrect, or inappropriate listing. We may request supporting information before changing details, resolving ownership disputes, or reviewing a removal request.
You are responsible for the accuracy, legality, and permissions associated with your listings, descriptions, photos, logos, videos, reviews, prices, offers, and contact information. Submit only material you own, have permission to share, or otherwise have a lawful right to publish.
You retain ownership of your content. You grant Hello Passaic a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, and distribute it as reasonably necessary to operate the platform and deliver the listing or promotional services you request.
This includes reasonable resizing, cropping, formatting, and technical adaptation that do not materially misrepresent your content. Broader use outside those purposes requires your permission or another lawful basis.
This license ends when the content is removed from our active services, except for necessary backups, lawful recordkeeping, and copies already distributed through an authorized campaign. We cannot retrieve copies independently saved or shared by others.
Business profiles must accurately describe the business, location or service area, contact information, and products or services offered.
Do not imply a business has a Passaic office or storefront when it does not. Claims about licenses, insurance, certifications, awards, and professional qualifications must be accurate and supportable.
Businesses remain responsible for their products, services, appointments, customer relationships, and compliance obligations.
Property advertisers must own the property or have authorization to advertise it. Accurately disclose the property, location, asking price or rent, mandatory charges, availability, material conditions, and your role as owner, agent, or manager.
Housing advertisements must comply with applicable fair housing and nondiscrimination requirements. Discriminatory preferences, unlawful exclusions, fraudulent offers, and misleading property information are prohibited.
Hello Passaic provides publishing and advertising services. We do not act as your real estate broker, landlord, property manager, or tenant-screening service. Ordinary directory listings do not involve us negotiating leases, verifying ownership, inspecting properties, or collecting rental deposits or application fees.
Prospective tenants and buyers should independently confirm the advertiser’s authority, property condition, availability, fees, and transaction terms. Advertisers must update or remove unavailable properties.
Job listings must represent genuine opportunities submitted by an employer or authorized recruiter. Clearly identify the hiring or recruiting organization, work location, role, employment type, application process, and material compensation conditions.
Employers and recruiters are responsible for lawful job advertisements, hiring practices, required pay disclosures, and handling applicant information. Discriminatory advertisements, deceptive job offers, and recruitment scams are prohibited.
Listings must not require applicants to pay application or recruitment fees or participate in check-deposit, money-transfer, gift-card, or cryptocurrency schemes as a condition of applying.
Hello Passaic is not the employer or a party to an employment agreement. Unless separately agreed, we do not recruit on an employer’s behalf, conduct background checks, assess candidates, or guarantee a job offer, applicant suitability, or hiring outcome.
Follow the application instructions in the listing. Where an enabled feature transmits an application through the platform, the information you submit may be delivered to the designated employer or recruiter as described in our Privacy Policy. Do not submit sensitive identity or banking documents through public listings or general inquiry forms.
Employers must update or remove jobs when filled, withdrawn, or expired. Applicants should independently verify the organization and opportunity.
Event organizers and authorized representatives are responsible for accurate dates, venue details, admission prices, restrictions, permits, registration instructions, and cancellation notices.
Unless a separate agreement expressly states otherwise, Hello Passaic is not the event organizer or ticket seller. Organizers and ticket providers are responsible for event delivery, admission, ticket refunds, and attendee communications.
Update the listing promptly if an event is canceled, postponed, moved, or otherwise materially changed.
Sellers must own or be authorized to sell the items they advertise. Accurately describe the item, condition, known significant defects, asking price, location, and delivery or pickup arrangements.
Vehicle listings must accurately describe relevant vehicle details, known material issues, title status, and whether the advertiser is a dealer or private seller. Parts listings must not misrepresent condition or compatibility.
Stolen, counterfeit, prohibited, or unlawfully obtained goods are not permitted. Sellers are responsible for applicable sale requirements, disclosures, taxes, and any warranties or return obligations.
Unless expressly agreed otherwise, Hello Passaic does not own, inspect, store, ship, or take payment for listed goods. We do not provide escrow, buyer protection, vehicle inspections, or title-transfer services through ordinary listings.
Buyers and sellers arrange transactions directly and should independently confirm ownership, condition, payment, delivery, and other terms. Sellers must update or remove sold or unavailable items.
Reviews must reflect genuine experiences and disclose relevant personal, business, or financial relationships. Do not submit fake reviews, manipulate ratings, impersonate customers, or knowingly publish false statements.
You must not use Hello Passaic to:
Automated access must not disrupt the platform or infringe others’ rights. Additional restrictions appear in our Listing Guidelines. Paying for a service does not permit removal of legitimate criticism.
We may review content before or after publication, request clarification, adjust categories or formatting, decline submissions, remove prohibited content, or restrict associated accounts.
Past events, filled jobs, sold items, unavailable properties, and other outdated listings may expire, be archived, or be removed. We do not promise continuous monitoring or independent verification of every listing.
Where practical, we will explain a moderation decision and allow you to provide relevant information. Contact us if you believe a decision was incorrect. Any payment adjustment will be assessed under the applicable order, our refund policy, and applicable law.
Paid services may include profile preparation, featured listings, sponsored content, promotional videos, and posts on Hello Passaic’s own social media accounts.
Managing or posting to a customer’s social media accounts is included only if separately agreed in writing. Available promotional features may differ by directory and listing type.
Your order or proposal will identify the deliverables, price, duration, placement or channels, and required materials. Featured positions may rotate or be shared unless an exclusive placement is expressly included.
Paid placements and sponsored content will be identified where appropriate. We do not guarantee specific traffic, inquiries, applicants, customers, tenants, bookings, sales, followers, or search engine rankings.
Review the scope, total price, duration, payment schedule, and any applicable taxes or outside charges before purchasing. Recurring billing applies only when disclosed and expressly authorized.
Cancellation and refund requests are handled under your accepted order and our Refund & Cancellation Policy. Work completed, promotion delivered, and authorized nonrecoverable costs may affect the refundable amount.
If we cannot provide a paid service, we will refund the amount paid for the undelivered portion. A service is not automatically nonrefundable simply because it is digital.
Changes to published prices do not retroactively alter accepted fixed-price orders. Mandatory consumer rights and remedies remain available.
Website and creative projects follow an accepted scope covering deliverables, revisions, milestones, fees, client materials, and any ongoing support. Additional work requires agreement on changes to price and timing.
You must supply accurate materials, necessary permissions, authorized access, and timely feedback. Delayed materials or approvals may affect delivery. Hosting, domains, paid software, stock media, advertising spend, and maintenance are included only when expressly stated.
The project agreement should identify ownership, licensing, and delivery rights for final work, source files, accounts, and reusable materials. Your existing materials remain yours. Third-party tools and assets remain subject to their respective licenses.
Search engines and external platforms control their own rankings, indexing, distribution, and policies. We do not guarantee their outcomes.
We use information submitted through our forms and features as described in our Privacy Policy. A general inquiry does not automatically enroll you in a newsletter or require a purchase.
When you use a feature to contact an advertiser, seller, employer, or organizer, your message and necessary contact details may be transmitted to that recipient so they can respond. Public listing fields may be visible to visitors.
Do not publish or send passwords, full payment card details, Social Security numbers, or sensitive application documents through public listings or general inquiry forms.
External websites and providers operate independently and have their own terms and privacy practices. A link does not guarantee their reliability, availability, or suitability.
Some links may generate referral compensation when you complete a qualifying action. Relevant relationships will be disclosed with the associated content. Read our Affiliate Disclosure for more information.
Hello Passaic’s branding, original content, and design are protected by applicable intellectual property laws. Third-party names, logos, and materials belong to their respective owners.
You may browse, link to pages, and use information for lawful personal or internal business purposes. Do not reproduce protected material beyond what permission or applicable law allows, or falsely imply an affiliation with Hello Passaic.
To report an intellectual property concern, provide the affected page URL, identify the relevant work or right, explain your authority to report it, and include supporting information. We may request clarification and take appropriate action.
We aim to keep the platform useful and available, but interruptions, technical errors, and outdated information may occur.
To the extent permitted by law, general directory information and free platform features are provided “as is” and “as available,” without a guarantee of completeness, uninterrupted access, or fitness for a particular purpose. Express commitments in paid agreements still apply.
Verify information important to your decision, including an advertiser’s identity, authorization, qualifications, pricing, availability, and transaction terms.
Unless expressly stated in a separate agreement, Hello Passaic is not a party to transactions, employment arrangements, leases, ticket purchases, or service agreements between users and third parties. This does not exclude responsibility that applicable law places on us for our own conduct.
To the extent permitted by applicable law, Hello Passaic is not liable for indirect or consequential losses, such as lost profits or business opportunities, arising from use of the platform.
This limitation does not exclude liability for fraud, willful misconduct, gross negligence, or any liability or remedy that cannot lawfully be excluded. Where a limitation is prohibited, it does not apply.
You may stop using the platform at any time and contact us about closing an account. Account closure does not automatically cancel a separate paid service or remove independently sourced public business information. Contact us about related cancellation, listing, or privacy requests.
We may update these Terms as the platform changes. We will revise the date above and provide reasonable notice of material changes through the website or another appropriate method. Where required, we will request renewed acceptance.
Changes do not retroactively alter an accepted order without your agreement or a legal requirement. Provisions that reasonably need to continue, including payment obligations for completed work and applicable rights protections, remain effective after account closure.
These Terms are governed by New Jersey law and applicable United States federal law, without limiting mandatory protections that apply where you live.
Please contact us so we can try to resolve a concern. This request does not prevent you from seeking available legal remedies, contacting a regulator, or meeting a filing deadline.
Disputes may be brought in courts with lawful jurisdiction. These Terms do not require arbitration or waive class action rights. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted.
A separately accepted written service agreement controls for that service where it conflicts with these Terms, subject to applicable law.
For questions about these Terms, listings, account access, or paid services, contact Hello Passaic.
Email:
info@hellopassaic.com
Contact form:
Contact Hello Passaic
Include the relevant listing URL or order reference so we can better understand your request.